Booking Cancellation

• Free cancellation within 24 hours of booking (if rental has not started).
• Cancellations made less than 24 hours before pickup may incur a fee.

Refunds

Refunds are issued when:

• The cancellation is made within the allowed period.
• The company cannot provide the booked vehicle or an alternative.
• Refunds are processed to the original payment method within 7–14 business days.

No-Show Policy

• If the customer does not arrive at the scheduled pickup time and fails to inform us, the booking may become non-refundable.

Early Return

• Returning the vehicle before the contract end does not guarantee a refund.
• Any adjustment depends on the terms stated in the rental contract.

Vehicle Replacement

• If the rented vehicle has a mechanical issue not caused by the renter, a replacement vehicle will be provided at no extra charge.